Return & Refund Policy

At lacajateam, customer satisfaction is our priority.

• Returns: You may request a return within 30 days of receiving your order. Items must be unused, in original packaging, and in the same condition as received.

• Refunds: Once your return is inspected and approved, a refund will be processed to your original payment method within 5–10 business days.

• Non-returnable items: Certain goods such as intimate apparel, personalized products, or clearance items are not eligible for return.

• Exchanges: If you need to exchange an item for the same product, please contact our support team.
  👉 For return requests, contact us at support@lacajateam.com with your order number and details.